What you should expect from your NHS bladder and bowel service

This booklet for patients and carers explains what services should be provided by the NHS bowel and bladder service and what to do if their service does not meet these standards.  It uses plain language and was produced in consultation with continence service users.

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This booklet is aimed at improving continence care by providing information on the services patients and carers should expect from the NHS bladder and bowel service.  Using plain language, developed in consultation with continence service users, the booklet details best practice in diagnosis, management, information provision and support, and what to do if the service does not meet these standards. 

The booklet will help overcome the potential embarrassment of discussing continence care with healthcare staff, particularly when someone is attending a service for the first time and is not sure what to expect.  It can be given to patients and carers by any member of the healthcare team at any point of care, but would be best given at first contact.

The booklet forms part of the National Audits of Falls and Bone Health in Older People, which is  commissioned and funded by the Healthcare Quality Improvement Partnership (HQIP).  If you would like more copies of the booklets, or to comment on the booklets, or for further information, please contact the RCP Healthcare of the Older Person Unit on 020 3075 1619.

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Cover of Keeping control
978-1-86016-456-9
978-1-86016-457-6
Royal College of Physicians 2011
29 November 2011
Patient information