Improvement clinical director
John has extensive experience in service redesign and quality improvement. He is improvement clinical director at the Royal College of Physicians (RCP) and consultant physician / deputy medical director (transformation) at East Lancashire Hospitals NHS Trust.
At RCP he provides strategic clinical leadership to improvement programmes and partnerships. As clinical director for quality improvement and patient safety at the RCP from 2017, he represented the college and the Academy of Medical Royal Colleges on a number of NHS improvement boards, and developed and supported patient safety and quality improvement programmes including National Mortality Case Record Review Programme, NEWS2, Modern Ward Rounds, Medicines Safety, Chief Registrar Programme, RCP Breakthrough Collaboratives and Engineering Better Care. He has been a member of working groups for the quality improvement curriculum and patient safety syllabus at the Academy of Medical Royal Colleges. He is chair of the IBD registry.
In East Lancashire he works across the health economy leading service improvement. He has been divisional director and chief of medicine at the Trust where he has worked since 2012, initially sharing the role of associate medical director with Calderdale and Huddersfield NHS Foundation Trust.
As consultant physician in Bolton from 1994 he led the development and delivery of integrated diabetes care. He was clinical director for medicine at Bolton Hospitals 1997-2000. In 2005/6 he spent 12 months at the Institute for Healthcare Improvement and Harvard University, Boston, USA studying quality improvement and integrated care. As medical director of NHS Bolton from 2006-2011 he led clinical quality and service redesign resulting in more integrated care delivery in a number of specialities, and a programme of continuous improvement based on IHI’s Triple Aim.
He has worked more widely on long term conditions and quality improvement making significant contributions to Year of Care (DoH), Teams without Walls (Royal Colleges), Healthier Horizons and Joined up Care for people with Long Term Conditions (NHS North West), Triple Aim (Institute for Healthcare Improvement) and Safer Clinical Systems (Health Foundation). He played a major role in the development of Advancing Quality Alliance (AQuA) as clinical lead, faculty and non-executive board member.
He is a Health Foundation/ IHI fellow and Q fellow.