This e-learning course aims to equip the user with a model for breaking bad news, to both patients and next of kin, and to provide an opportunity to reflect on the challenges and key skills required in these difficult conversations.
This online learning session helps you to understand a variety of feedback methodologies and how best to utilise feedback with your colleagues and direct reports.
Applications are open now for this MSc programme providing participants with a foundation to go on to attain senior levels of management within the field of health.