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Quality lead, Improving Quality in Liver Services Accreditation Scheme (IQILS)

The Royal College of Physicians (RCP) is seeking a quality lead for the Improving Quality in Liver Services Accreditation Scheme (IQILS).

Reports to – The IQILS manager and clinical lead
Working hours – 0.5PAs per week
Tenure – two years
Location – Applicants will need to be based within the UK due to the need for meetings in London.

The purpose of your role

The Royal College of Physicians, London is the professional membership body for physicians, with over 37,000 members and fellows across the globe. The Care Quality Improvement Department supports the RCPs strategic aim to improve care for patients. It utilises a variety of methods and approaches to drive improvements in activities, influences the quality of clinical practice via ambitious work programmes that are delivered via constituent teams.

The Improving Quality in Liver Services Accreditation Scheme (IQILS) is a high profile national accreditation programme run by the Royal College of Physicians.

The aim of the programme is to improve the quality of liver services throughout the UK.  IQILS is clinically led, supported by the British Association for the Study of the Liver (BASL) and British Society of Gastroenterologists (BSG). IQILS works in partnership with the liver community, professional bodies, societies and patient groups.

You will be a key part of the team, taking responsibility for the level one submissions of services working towards full accreditation and supporting services to level 2. The post holder will represent IQILS and support the development of the programme and increase awareness and engagement among liver services.

You will be working closely with the:

  • the IQILS programme manager and RCP Accreditation Unit manager
  • the assessors
  • services engaged with the programme.

How we’ll measure your success

  • Achievement of personal objectives (which you’ll agree with the IQILS manager and the clinical lead)
  • Successful engagement of stakeholders
  • Your ability to work autonomously, use initiative and problem solve
  • Your contribution to and support of our values

What you’re accountable for

To lead on quality assurance and provide expert support and advice

  • Provide expert advice on the standards and clinical matters to the office, assessors and to registered services in conjunction with the clinical lead and programme manager.
  • Have expert knowledge of the programme, the accreditation process, the standards and evidence requirements.
  • Support the clinical lead to develop the programme, undertaking adhoc projects
  • Developing and reviewing programme documents.
  • Support initiatives to increase engagement of the accreditation programme.

To support the programme with the management of assessors

  • Lead on developing and maintaining standards for assessors, with support from the office team.
  • Support assessors with issues that arise through the assessment process.
  • Provide feedback to assessors on performance related issues.
  • Contribute towards annual performance reviews of assessors, which inform the contract renewal process, in conjunction with the clinical lead and IQILS manager.
  • Support the delivery of training for assessors.

To lead on the delivery of level 1 self assessments

  • Lead on the review and feedback of level 1 submissions.
  • Support assessors with level 1 reviews.
  • Ensure submissions are reviewed in a timely manner.

To provide training support when required

  • Participate as part of the training team at service training and assessor training and review sessions.
  • Provide ad hoc training support for services and assessors as required.

To develop key relationships for the programme and represent the programme in an ambassadorial role

  • Promote the programme to its specialty, communicating and supporting the programme’s aims, for example by presenting to relevant groups.
  • Attend meetings and events with other organisations on behalf of the programme, where required.
  • Ensure own service is working towards accreditation and is leading by example.

To be part of the assessment team

  • Perform assessments as an assessor, as per the assessor role description.
  • Assist with the assessment of annual reviews from accredited services.
  • Lead on the quality assurance (QA) process, in conjunction with the clinical lead.

Generic responsibilities

  • Every member, fellow or other healthcare professional working for or representing the RCP is expected to adhere to its code of conduct and act in line with its values.
  • You will adhere and comply with the provisions of the RCP’s policies.
  • You will act with integrity and ensure confidentiality is always maintained.

The post holder will not be responsible for the day to day management of the programme, which will lie with the Royal College of Physicians, but will work alongside the clinical lead and programme manager to ensure success of the programme. You will also not be responsible for the overarching governance of the programme, which will sit with the clinical lead and the IQILS manager.


  • To participate in an annual RCP-based appraisal process.

Person description

  • Ability to build alliances and highly collaborative working relationship with multi-professional stakeholders.
  • Ability to deal with problems tactfully and constructively, and to negotiate with diplomacy.
  • Ability to help others to achieve and improve performance.
  • Strong communication skills including presenting to large audiences.
  • Commitment, drive and energy.
  • Highly organised and able to manage conflicting priorities.
  • Demonstrable understanding of the standards and of accreditation.
  • Demonstrable understanding of both NHS.
  • Awareness of the wider political context of the NHS, healthcare and issues affecting the specialty.
  • Champions equality, diversity and inclusion.
  • Practising and highly competent consultant Hepatologist, preferably with experience in a lead role.
  • Participation in continuing professional development.
  • Ability to work remotely from the RCP and use remote software (MS teams, Zoom).

Financial aspects

Candidates for this role should be aware that it is the duty of a candidate to obtain advance agreement from his/her employing authority that they will be given adequate time to perform the duties of this role. The RCP will not fund Clinical Excellence Awards at local or national level and will not pay for overtime or extra PAs worked. The remuneration will be scaled and based on the postholders base salary as shown in a current payslip. Candidates can also claim reimbursement of all eligible expenses incurred in carrying out their roles, in line with RCP policy.

Our values
We are committed to taking care, learning, and being collaborative. These values drive the way we behave, how we interact with each other, and how we work together to achieve our vision and improve patient care.

We value taking care
This means we behave respectfully towards people, whatever their role, position, gender or background. It means we act as representatives of the RCP, and take decisions in the interests of the organisation as a whole.

We value learning
This means we continuously improve through active learning and honest reflection, so that we grow personally and as an organisation, while striving for excellence. We support learning and development opportunities.

We value being collaborative
This means we work together towards the RCP’s vision in a collaborative and professional way, understanding that individuals bring different strengths and approaches to our work. We value diversity and each other’s contributions.

The Royal College of Physicians (RCP) believes that equality of opportunity is fundamental in whatever way individuals become involved with the RCP, whether as physicians, physicians-in-training or staff. It welcomes and actively seeks to recruit people to its activities regardless of race, religion, ethnic origin, disability, age, gender and sexual orientation. The RCP aims to reflect the diversity of its members in all its committee, senior roles and staff.

Application and deadline

Applications will close at midnight on Sunday 8 November 2020. Interviews will be held on Thursday 19 November.

If you are interested in this role, please send your CV and a supporting statement of no more than 2 pages outlining how you meet the person specification to askiqils@rcplondon.ac.uk by the closing date.

Please contact the IQILS manager, Madeline Bano at askiqils@rcplondon.ac.uk if you have any questions or would like an informal discussion about the role.