Communication skills - London - 15 September 2020

When and where

15 September 2020
Royal College of Physicians of London
5 St Andrews Place, Regent's Park, London, NW1 4LE

Communication skills - London - 15 September 2020

This 1-day communication skills workshop is designed to enhance communication skills with colleagues, patients and teams. 

Course content

Good communication plays an important role in every doctor’s day-to-day work and is a key competency in specialty curricula. The workshop will cover the following areas:

  • effective communication skills – what they are and why they are important
  • body language and using it to enhance your message
  • barriers to effective communication
  • active listening and getting the most out of all your interactions
  • models for doctor-patient communication
  • improving communication in your team(s).

Useful reflection on the issues around communication with patients and in teams. The group activities were well pitched and enjoyable.

Medical Oncology SpR

Who should attend?

  • all specialties
  • all grades welcome
  • particularly useful for anyone preparing for their PACES exam
  • recommended for any doctor in a supervisory role.
  • allied healthcare professionals also welcome.

Why attend this course?

As a core competency in the generic curricula and an important part of the appraisal process, it is essential for all doctors to maintain and develop their communication skills. The skills covered in this workshop would also benefit the practice of allied healthcare professionals.

The learning from this workshop will improve my communication style by understanding how one could be perceived differently by other person/team.

Madhumita Banerjee - BHR University NHS Trust

Communication skills workshop

15 September 2020 09:30 to 16:00

Programme

Highlights include:

  • what is effective communication?
  • barriers to effective communication
  • communication skills – body language; active listening
  • difficulties in doctor-patient communication
  • models for doctor-patient communication
  • improving communication in teams.