There’s a lot of evidence that meaningful patient engagement not only improves patient experience and satisfaction, but can also make services more effective.
The PCN provides people with an important platform to share their experiences of being a patient or carer. The RCP uses these experiences to help identify areas for improvement and to understand what patients and carers need from health services. This is used to develop guidance and recommendations for the RCP’s member doctors, healthcare teams, hospitals and government.
The RCP is increasing the number and diversity of patients and carers it works with. By expanding the PCN, the RCP hopes to ensure that its work meets needs across different groups and communities.