Privacy and cookies

At the Royal College of Physicians (RCP) we are committed to safeguarding and preserving the privacy of our audiences, members and visitors. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you and how we use cookies on this website.

What this policy takes into account

Our privacy policy takes into account several legal instruments, including:

Information that we collect

We may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

Your consent

By giving us your personal information and using our sites you consent to us collecting and using that information in the ways that we describe in this privacy policy.

You also consent to us transferring your information to countries or jurisdictions which may not provide the same level of data protection as the UK, if necessary for any of the above purposes. If we do transfer your information in this way, we will comply with our legal obligations as a data controller under the General Data Protection Regulation and, if we need to, put in place a contract with the companies we use to process information to ensure your details are properly protected.

Use of your information

What we do with your data

All personal information held by the Royal College of Physicians of London (RCP) will be held in accordance with the General Data Protection Regulation 2016.

The RCP collects data during membership application and registration; through subscription to activities, resources, services, and training; and through partnership activities, resources, services and training.

Why we need to collect and use your data

The RCP maintains information about members and other service users in order to provide membership benefits, educational products, and research services. Information is also retained for monitoring training, research and statistical analysis, in data comparisons to verify qualifications and to prevent fraudulent activity.

The RCP uses information about members and other service users for fundraising, including fundraising research, to further advance the mission of the RCP.

The RCP commits to using your information in accordance with your mailing preferences. Please contact membershipqueries@rcplondon.ac.uk or log in to your MyRCP account on the website to amend your profile.

Who we share your data with outside the RCP

The RCP shares information across internal departments to improve our communications and services; and with appropriate third parties* in order to improve clinical practice, medical training and our services. The RCP will not sell information about members and other service users to third parties.

*Non-exclusive list: Department of Health; education, CPD and training programmes in higher education and the NHS; examination centres; Federation of Royal Medical Colleges [Academy of Physicians Colleges]; General Medical Council; postgraduate deaneries and overseas equivalents.

The RCP discloses personal details to appropriate suppliers, in order for members and other service users to take advantage of any discounts on products and services offered by the RCP’s partners.

How we protect your data outside the territories covered by the GDPR

All data sharing outside the EU is covered by full written agreements which include GDPR requirements.

How long we keep your data and why

The RCP collects and holds data on members and other service users in a range of systems, each with their own retention requirements. Further information is available in the full processing statements for individual systems, as below.

Full processing statements for clinical programmes and audits:

Where we got your data from, if not you

The RCP collects and holds data on members and other service users in a range of systems, each with their own data sources. Further information is available in the full processing statements for individual systems and will be provided in response to individual requests, as required.

Your rights

You have the right to access all information which identifies you as a living person, held on RCP systems. You have the right to a copy of your data in a standard format, where technically possible. You also have the right to rectify factual errors in current RCP systems and processes. The above rights apply across all work areas in the RCP. If you wish to exercise these rights, contact the data protection officer: dataprotection@rcplondon.ac.uk.

The right to restrict processing, stop your data being processed or have your data deleted will vary across RCP work areas, depending on the circumstances. Further information is available in the full processing statements for individual systems and will be provided in response to individual requests, as required.

Where we use automated decision making and how this affects you

The RCP does not use automated decision making in managing either membership or service activities.

Who makes the decisions about using your data, if not the RCP

The RCP works with a range of partners to deliver membership activities, educational services and research programmes. Further information is available in the full processing statements for individual systems and will be provided in response to individual requests, as required.

Who to contact at the RCP and how to complain

If you wish to know more about how we manage privacy at the RCP, or you wish to make a complaint, contact the data protection officer: dataprotection@rcplondon.ac.uk.

The UK regulator for privacy law is the Information Commissioner's Office (ICO). See their website for further information on your rights.

If the use of your data changes, we will place an updated version on this page. Regularly reviewing this information ensures you are always aware of what data we collect, how we use it and under what circumstances, we will share it with other parties.

Security

No data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the RCP cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to try to ensure its security both on our systems and while in transit between our systems and the companies who provide us with various services. 

Use of cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer's hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the ‘settings’ section of your computer. For more information please read the advice at AboutCookies.org.

Demographics

Our server records your visit for demographic reasons and to help us understand how you use the site. We use the information we collect to improve the site and provide better services. The information we collect is treated in accordance with the Data Protection principles outlined in the Data Protection Act 1998.

Changes

We may make changes to this statement from time to time. If we change our privacy policy we will post the changes on this page. The amended privacy and cookies policy will apply from the date it is posted on our site and will govern the way in which we collect and use personal information from the date of the change.

This statement was last updated May 2018.