Your stories: person-centred care

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These Tell us your story case studies demonstrate a key recommendation of the Future Hospital Commission report in action: services should be tailored to meet the needs of individual patients.

Person-centred care encompasses all case studies that put the patient at the centre of a service (not limited to the hospital walls). These stories include:

  • support for self-management
  • shared decision making
  • facilitating patient’s choice about their healthcare.

CaSH direct service: bringing easier access to long-acting reversible contraceptives

At St Helens and Knowsley Teaching Hospitals NHS Trust, Dr Esti Acha is improving access to care in the contraception and sexual health (CaSH) services.

Consultant-led, collaborative service for people suffering from respiratory conditions

This Future Hospital Programme case study from Dr Nawaid Ahmad of The Shrewsbury and Telford Hospital NHS Trust outlines the benefits of having a consultant-led service for respiratory medicine.

A mechanism for measuring and improving patient experience on an acute medical unit

This Future Hospital Programme case study comes from Grantham and District Hospital, part of the United Lincolnshire Hospitals NHS Trust (ULHT). Here, Dr Shirine Boardman and Dr Chris Asplin discuss how applying a validated national survey to can help identify ward-specific areas that need improving upon from a patient’s valuable point of view.

In-centre nocturnal haemodialysis programme

This Future Hospital case study details how, by responding to an unmet patient need, Dr James Burton and Dr Matthew Graham-Brown and the Leicester General Hospital Outpatient Dialysis Unit set up a pilot in-centre nocturnal haemodialysis (INHD) programme.

Improving adherence to diabetes treatments with technology enabled care

Dr Parijat De describes how his team at Sandwell and West Birmingham Hospitals are using mobile technology to improve care and education of people with diabetes. 

3DFD: integrating psychological and social care into a diabetes care model

This case study comes from King’s College Hospital NHS Foundation Trust's Dr Anne Doherty, who explores the need to integrate both psychological and social interventions into diabetes care for patients with complex psychological needs.

Improving self-care skills for young people with diabetes

This Future Hospital Programme case study describes how Dr Neemisha Jain, Dr Avinash Aravamudhan and a team at Surrey and Sussex Healthcare NHS Trust sought to embrace technology as a means of improving diabetes self-care skills for young people.

Nurse-led cardiac adolescent and transition service

Lindsay-Kay Leaver and Dr Sachin Khambadkone from Great Ormond Street Hospital describe how their team established a new cardiac adolescent and transition service to help increase young people’s understanding of the issues attributed with cardiac conditions.

Orthopaedic early supportive discharge

In this story, Dr Radcliffe Lisk describes an orthopaedic early supportive discharge service that achieved reduced length of stay for people who had undergone hip surgery.

Diabetes care: improving transition to adult services

Dr Shanti Vijayaraghavan explains how Newham University Hospital improved its transitional and young adult (TYA) diabetes service through three major incremental changes.

If you would like to Tell us your story, please contact the Future Hospital team: futurehospital@rcplondon.ac.uk