Your stories: improving patient safety

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This collection of 'Tell us your story' case studies highlight different organisation’s approaches to improving patient safety.

Through these interventions, clinical teams had the overarching aim of improving patient safety, both inside the hospital and in the community. 

Standardised handover protocol: increasing safety awareness

Dr Shirine Boardman from Grantham and District Hospital, United Lincolnshire Hospitals NHS Trust (ULH) seized the opportunity to use the morning handover meeting to increase safety awareness among staff and encourage a ‘harm free’ culture.

Oncology and acute medicine: collaborating for the best care for cancer patients

By bringing together professionals from different specialties, Dr Tim Cooksley and his team The Christie NHS Foundation Trust is better supporting the care of a complex cohort of cancer patients. The consultant-led service is improving patient safety and fostering better working relationships across the hospital.

Reducing acute kidney injury through fluid management

In this Future Hospital case study, Maire Gilhooly and Julie Quigley describe how fluid management of adults within Papworth Hospital NHS Foundation Trust contributed to the reduction of acute kidney injury (AKI) occurrence.

Empowering patients through questionnaires and feedback

This case study comes from Dr Stuart Kyle and Dr Bronwen-Mackenzie Green at Northern Devon Healthcare NHS Trust. It champions a core principle of the Future Hospital Commission report: ‘patient experience is valued as much as clinical effectiveness’.

Electronic, paperless transfusion process: improving patient safety

Professor Mike Murphy, a consultant haematologist at Oxford University Hospitals NHS Foundation Trust (OUH), describes how OUH developed and implemented a fully electronic, paperless hospital transfusion process.

A solution to crowding in the emergency department

In this Future Hospital Programme case study, Dr Emma Redfern details a solution to pressures facing the emergency department at University Hospitals Bristol NHS Foundation Trust: a bespoke safety checklist.

Using mobile technology to transform communication and safety

Dr Mark Simmonds introduces the integrated, mobile and electronic ‘eObservations and eHandover’ task management system at Nottingham University Hospitals (NUH) NHS Trust.

‘Recognise and Rescue’ programme: improving patient safety

Dr Mark Simmonds at Nottingham University Hospitals (NUH) NHS Trust describes how the ‘Recognise and Rescue’ programme is improving the care of the deteriorating patient.

If you would like to tell us your story, please contact the Future Hospital team at futurehospital@rcplondon.ac.uk