Colleague and patient feedback are key requirements for revalidation. They must be collected and presented at least once in every 5-year revalidation cycle. This should be a reflective process that contributes to doctors’ appraisals and professional development plans (PDPs).
Feedback should be provided by someone trained for the role. The involvement of a third party can help make the process more formative by providing an objective and constructive view of the ratings.
RCP colleague and patient feedback questionnaires
The RCP has developed validated colleague and patient feedback questionnaires (10 or 20 questions), which have been rigorously tested across different specialties. The questionnaires meet the GMC criteria for use in revalidation and are being widely used across the NHS. More information is available in the GMC guidance on colleague and patient feedback for revalidation.
It is important that you reflect on the feedback provided prior to – and during – the appraisal discussion, and ensure that appropriate actions are recorded in the PDP.
Please note that the questionnaires available here are for individual professional use only and should not be used for commercial purposes.
Independent and anonymous feedback
The RCP’s colleague and patient questionnaires are also available electronically through an independent provider, Equiniti 360° Clinical Ltd. Feedback is collected anonymously and returned in a report to a nominated individual who will facilitate a discussion with the doctor.
This service is available for a fee to individual doctors, or to trusts who wish to purchase the service for their medical professionals.
The RCP has also developed questionnaires with specialty-specific questions. We are working with Equiniti 360° Clinical Ltd to pilot these versions.