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Improving teams in healthcare: Resource 2 - Team culture

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The second resource in the Improving healthcare teams series explores team culture - defined as the ‘rules’ and beliefs that team members hold, that influence how the group interacts and does its work. It can be crucial in supporting - or undermining - a team’s achievements.

This resource is supported by the Point of Care Foundation.

The document explores the four principles that are essential to creating a positive team culture:

  1. encouragement for members to seek help when needed
  2. celebrating success and acknowledging contributions
  3. promoting openness and honesty
  4. challenging unprofessional behaviours.

The resource focuses on bullying, and actions that teams can take to target and remove such behaviour. The benefits of individual and team feedback are also summarised.