The second resource in the Improving healthcare teams series explores team culture - defined as the ‘rules’ and beliefs that team members hold, that influence how the group interacts and does its work. It can be crucial in supporting - or undermining - a team’s achievements.
This resource is supported by the Point of Care Foundation.
The document explores the four principles that are essential to creating a positive team culture:
- encouragement for members to seek help when needed
- celebrating success and acknowledging contributions
- promoting openness and honesty
- challenging unprofessional behaviours.
The resource focuses on bullying, and actions that teams can take to target and remove such behaviour. The benefits of individual and team feedback are also summarised.